![]() ![]() Royal TS > File > Options > User Interface >User Interface > uncheck "Disable display scaling on high DPI settings". Type the computer name or IP address of the system you are going to access and click Connect. To start a Remote Desktop Connection, Hold Windows key and Press R.Type mstsc and Click OK. VERY important to NOT accept "Windows XP style scaling" which can be the default. All appropriate changes to the firewall will also be made automatically. ![]() Requires Remote Desktop 8.1 protocol which is an update for Windows 7 though comes on Windows 8.1 and above. Windows 7 did not ship with the correct scaling pieces: requires updates to scale correctly. The first issue was recognizing that we had Windows 7 rather than Windows 10. Ultimately, the RoyalTS did perform as it was supposed to but had important prerequisites. RoyalTS worked flawlessly on Win 10 client but would not scale on the Thinkpad.įinally, was able to debug the problem with screen resolution on the new Carbon Thinkpad. Unfortunately, our Remote Desktop application runs on Win Server 2008R2 at fixed 1600x900 and not DPI aware. Decision was to rollback to Win 7 for easier system-wide maintenance. Onboarding new high resolution Thinkpads with native screen resolution of 1920x1080. Hoping this might help another struggling sole.
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